How to Top Up using BDO Online Banking

Step-by-Step Guide

You can add money to your helloPay account using BDO online banking! Before choosing this method, please take note of the following:

  • Your account must be enrolled to BDO's online banking system. If you are not yet enrolled, visit this link for more details.
  • The fund transfer process must be completed in 30 minutes. Users who miss the payment deadline must start the process again.
  • This service is powered by Dragonpay. View our Privacy Policy on third party partners here.

Here's how to add money to your account using BDO's online banking facility:

On helloPay's Website

1. Log in to your helloPay account.

Log in to your account

2. Click Top Up on the homepage or on the menu on the upper right side of the page.

Choose Top Up

3. Enter your Top Up Amount (minimum of P100), choose Online Banking, and choose BDO. Click Top Up Now.

Choose Online Banking and BDO

4. Follow the instructions sent to you via e-mail and SMS, or view the instructions online to proceed.

View the instructions

Fund Transfer on BDO Online Banking

1. Log in to your BDO online banking account. Take note that you will be required to enter your one-time password (OTP) to proceed.

Log in to your BDO account

2. On the menu on the left-side, click Send Money and choose Send Money to any BDO Account.

Click Send Money

3. Enter the amount and destination Account Number (refer to Dragonpay's instructions). On the Remarks field, enter the Reference Number. Click Submit. Please enter the actual top up amount. Any excess funds transferred will not be refunded by Dragonpay.

Enter necessary details

4. Confirm the fund transfer by entering the OTP sent by BDO to your mobile.

Enter OTP from BDO

5. A notification will appear on your screen if the top up is successful. Take note of the last 6 digits of your reference number.

Get last 6 digits of reference number

Validating your Top Up

1. Go back to Dragonpay's instructions and click on the validation link.

2. Enter the last 6 digits of your reference number. Please note that it may take up to 10 minutes before the transaction is validated.

Validate

3. Once successful, you will be redirected to the helloPay page. Go to your Account Overview and check if the transaction is marked done. Please note that it may take up to 30 minutes before the transaction is reflected on your account.

Double check your helloPay account

If you encounter any problems when you top up your account, feel free to contact us.

Click here for more payment methods.