Upgrade your helloPay account to Premium for free! Enjoy a P35,000 limit per transaction (versus P5,000 for Basic Accounts) and a verified status.
Follow the steps below to upgrade.
1. Log in to your helloPay account.
2. On the drop-down menu, click Upgrade Now.
3. Complete the form with your identification details that are the same as in your verification documents.
4. Upload 1 proof of identification (POI) and 1 proof of address (POA) to proceed with the verification.
Valid POI accepted: passport, driver's license, SSS ID, UMID, TIN card, Postal ID, PRC ID, voter's ID
Valid POA accepted: utility bill, bank statement
We're ready to assist if you have concerns or questions about upgrading your helloPay account. Contact us.