About Us

About helloPay | The Lazada Group


helloPay is revolutionizing the way payments and money transfers are made, both online and offline. As the online payment solutions of the Lazada Group, we provide a secure payment platform that makes sending and receiving money easier, both for personal and commercial use.

Our mission is to make online payments fast, convenient, and secure for customers and merchants.

  • We aim to reduce the hassle of processing online payments, provide visibility, and peace of mind to customers to improve their customer experience vastly.
  • We commit fast and flexible payment options to merchants to help them realize the online potential of their businesses.

Behind helloPay is an international team that brings together their extensive knowledge and experience in global payments.

We launched in November 2014, with presence in Singapore, Philippines, and Indonesia, and are set to expand across Southeast Asia and Africa. As a fintech startup, helloPay has investments from Temasek, Tesco, J.P Morgan Verlinvest, Investment AB Kinnevik, and Rocket Internet.

Lazada Group

Pioneering e-commerce in the region, the Lazada Group manages Lazada, Southeast Asia's number 1 online shopping and selling destination. Operationally launched in March 2012, Lazada has presence in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam, with offices in Hong Kong, Korea, United Kingdom and Russia. The group is headquartered in Singapore, with backing from companies like Rocket Internet, Tesco, Temasek, and J.P. Morgan Asset Management.

Lazada provides customers with an effortless shopping experience with mobile and web access, multiple payment services, extensive customer care and free returns, and retailers with simple and direct access to approximately 550 million consumers in six countries through one retail channel.

helloPay is the Lazada Group's fintech arm.

Simply Better Online Payment